There is this one reason: it’s too easy to turn a social media … The reality of social media today is that once you have a brand presence, you can't avoid negative reviews and comments. Learn the best way to handle and respond to the negative comments online. Don’t Respond Right Away. At some stage, all social media managers will have to deal with negative comments on their brand Pages or posts. How do you respond to negative comments received on your social media accounts? When you respond to the comment, try to encourage the user to transition the conversation to a more private place, like in the direct messages of the social network the negative comment … Just because you responded to a negative comment, it doesn’t mean that you need to go back and forth publicly on your social media page. But there are many instances when they are constructive and valuable to our company’s growth. This can escalate into something bigger and makes your customers feel … Below are 9 ways to deal with negative comments that work most of the time. The fact is, if your band is active on social media, sooner or later, someone will leave a nasty comment about you. Here’s a quick guide on how to handle negative social media comments … The goods news is, if you treat them well, and follow through your promises, they won’t prove detrimental. Sometimes filtering out negative comments are the best course of action. Below are the steps that you can take whether the comments are on a personal page or you are a brand handling negative comments on social media e Positive First, it’s best to respond in a positive manner, no matter how negative the comment … If you are on top of your social media game, you should be aware of new comments about your brand, especially if they are negative… Some negative comments you may come across may include: Negative … Some will be genuine, others not, but how you handle them is critical. Always reach out to necessary help and support services, on social media… Some of these comments will be from blatant trolls - people trying to hijack … And for all of the social media advice that’s out there for musicians, many people are still unprepared to deal with these negative comments. Negative comments are inevitable on social media, and how you deal with them is extremely important. That’s because dealing with negative comments on social media is different than dealing with “regular” complaints, received by phone, chat or email. When it comes to dealing with negative comments on social media, the worst thing that you can do is to ignore it. Types of Negative Comments. When dealing with negative comments, it’s important that you respond both quickly and constructively. To get an idea of how to handle negative social media comments you may be faced with, we’ve compiled a list of types of negative comments that you may see on your social networks. Negative comments …